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Nuance Communications

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Top 10 Customer Engagement Solutions Companies - 2023

Company
Nuance Communications

Management
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Description
Nuance Communications enables businesses to engage customers on their terms, meeting them in their everyday messaging channels. Their AI-first approach combines automation and human engagement to achieve optimal business outcomes, automating over 80% of engagements, bridging AI and human interactions, empowering agents, and ensuring customer trust with biometric security.